At Amza Superfoods, we take immense pride in delivering high-quality products handcrafted with care in small batches. Your satisfaction is our utmost priority, and we want to ensure that your experience with our thoughtfully crafted items exceeds your expectations. Please review our refund policy below to understand our commitment to your satisfaction clearly.
Damaged or Incorrect Items
Upon receiving your order, if you discover any damage or have received the wrong item, please contact us at info@AmzaSuperfoods.com, and we will promptly arrange for a replacement to be sent your way.
To expedite the process, please provide pictures of the damaged product and packaging. This helps us understand the issue better and address it swiftly.
Returns for Unopened, New Items
If you've received your order and have unopened, new items that you'd like to return, we accept returns within 30 days of delivery. Upon receiving the returned package, we will process a full refund for your order. You can expect the refund to be completed within 7 days, ensuring a swift resolution to your return.
How to Initiate a Refund
To initiate any refund, please contact our customer support team at info@AmzaSuperfoods.com with your order details and a brief description of the issue. Attach the pictures of the damaged product, and we will work diligently to address your concerns.
At Amza Superfoods, our handcrafted products are a labor of love, and we want you to experience the dedication that goes into each batch. We appreciate your understanding and cooperation in adhering to our refund policy.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team.
Thank you for choosing Amza Superfoods for your health and wellness journey.